How to book & Cancellation Policy
How to book a luxury holiday in Puglia is easy:
Masseria or Hotels
1) select the hotel that you prefer the most
2) calculate online the cost of your holiday in Puglia
3) get a quote and see if the room is available (a) or on request (b)
a) The room is available - please fill out the form with your personal data and those of your credit card through our Secure Online Payment Platform - Upon reservation a deposit will be required. Within 30 days prior your arrival booking the balance will be required
Note: some hotels may require different payment methods. During the online booking process these will be explained in detail.
b) The room is on request - please fill out the form with your personal data - within 24 hours you will receive confirmation of availability or an alternative to your request along with the explanation of the method of payment requested by the hotel. The request is not binding!
4) the reservation will be confirmed and receive an e-mail:
a. A voucher to print and deliver to your arrival at the hotel
b. Useful information about Puglia
c. Useful Contacts
Yacht & sailing boat
1) Select a yacht or sailing boat that you like the most
2) Require availability filling up our request form
3) Within 24 working hours a member of our team will forward you a confirmation of availability and the quotation of the services required
4) The booking will be then finally confirmed upon receipt of a bank money transfer. If booking is made before 30 days prior arrival date, 30% of the total amount of the holiday will have to be paid. Within 30 days prior arrival date the rest of the total amount of the holiday will have to be paid. If booking is made within 30 days prior arrival day, the entire amount of the holiday will have to be paid via bank money transfer.
All the bank money transfer charges are on behalf of the customer.
Bank money transfer to:
Royal Travel Jet Sardegna Srl
BANK: INTESA SAN PAOLO SPA
IBAN: IT88G 03069 04861 10000 0015667
5) Once the booking is confirmed you will receive via e-mail:
a. Hotel/Yacht voucher that you will have to print and show at the moment of check in
b. An invoice for you record
c. Useful tips about Puglia
d. Hot line numbers
Please check carefully our general cancellation as per CharmingPuglia.com cancellation policy:
Book with CharmingPuglia.com your next luxury holiday in Puglia : no booking fees, no extra charge for using credit cards and the tranquillity to book a hotel in Puglia guaranteed from our deep knowledge of the destination and strict rules in selecting our partners.
Here is the general cancellation policy of CharmingPuglia.com that, as indicated above, may vary depending on the hotel chosen:
- from 15 to 8 days from the arrival day: 50% cancellation fee will apply
- from 7 to 4 days from the arrival day: 75% cancellation fee will apply
- from 3 days from the arrival day, in case of early departure and in case of No Show: 100% cancellation fee will apply