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Cookie Policy

At Charming, we want to ensure that your visit to our Web site is smooth, reliable and as useful to you as possible. To help us do this, we use cookies and similar technologies (together referred to as “cookies” in this policy).
 
What are cookies?
Cookies are small text files that are automatically placed on your computer or mobile device when you visit almost any Web site. They are stored by your Internet browser. Cookies contain basic information about your Internet use, but they do not normally identify you personally. Your browser sends these cookies back to the site every time you revisit it, so it can recognise your computer or mobile device and personalize and improve your site experience.
For instance, we use cookies on our Web site to remember your login details, so you don’t have to re-enter them repeatedly during your visit to the site. Other cookies help us to understand what did and didn't interest you about our site, so we can provide you with features that are more relevant and useful to you next time you visit. We also use cookies to analyse how visitors use the site.
Some cookies, called "session cookies", remain on your computer only while your browser is open and they are automatically deleted once you close your browser. Other cookies, called "persistent cookies", remain on your computer or mobile device after the browser is closed. This allows the website to recognize your computer or mobile device when you reopen your browser, in order to enhance your navigation experience.
Please note that our use of any information we collect about you through your use of cookies is subject to our Privacy Policy, which is linked to from the bottom of every page.
 
What types of cookies do we use?
The cookies we use fall into 3 categories. These categories are described below. 
 
Technical cookies
These cookies are necessary to help you access and move around our site and use all its features. Without these cookies, our website would not work properly and you would not be able to use certain important features. For example, we use a cookie to keep you logged in during your visit, so the site does not require you to log in repeatedly to access different pages. We also use essential cookies for fraud detection and prevention purposes.
You will see that you cannot turn off essential cookies through the Cookie Consent Tool. The reason for this is that such cookies are necessary for you to access and use the content and features of the Web site.
 
Analytics cookies
At Charming, we want to make your experience on our website as helpful, smooth and as enjoyable as possible. We use cookies to help us understand how our website is being used and how we can improve your experience on it. This type of so-called "analytics" cookies can provide us with anonymous information to help us understand which parts of our Web site interest our visitors and if they experience any errors. We use these cookies to test different designs and features for our sites and we also use them to help us monitor how our visitors reach our sites.
We also use cookies to save your settings and preferences on our Web site, such as language preference and information you've previously entered when searching for travel options. Some customisation cookies are essential if you want to use certain features of the site.
 
Profiling cookies
We use these to show you our advertisements on other websites. This is called “retargeting” and it aims to be based on your browsing activities on our website, such as the destinations you've been searching for, the properties you've viewed and the prices you've been shown.
Third-Party cookies are used to integrate the presentation of our products. They are sent by partner websites with the only purpose to provide you with the best online experience while visiting our website. These specific cookies are not controlled by us. As a consequence we do not accept any responsibility for the information registered in these cookies or the use made by such third parties. In order to know more about Third-Party cookies you should read the information and policy contained in their original websites. Should you be interested, you can find them in the following list.
 
Cookies we use
- Google Analytics - Analytics (_utma, _utmt, _utmb, _utmc, _utmz, _utmv)
https://support.google.com/analytics/answer/6004245?hl=en
Google Analytics is a Google analysis tool that helps website and app owners understand how visitors interact with the contents of their website (pages visited, browsing time, etc.) by providing useful statistics designed to optimise and improve the browsing of the website without identifying the browser

- Google Ads - Profiling Cookies
https://support.google.com/google-ads/answer/2407785?hl=en
Favours the research on Google services offered by the hotel without collecting or monitoring information capable of personally identifying a user

 - Hubspot - Profiling Cookies (__hstc, __hssrc, __hssc, hsfirstvisit, hubspotutk)
http://www.hubspot.com/legal/privacy-policy  
These cookies are used to deliver marketing that is more relevant to you and your interests. They may be used to limit the number of times you see a promotional message as well as help measure the effectiveness of the marketing campaign.
Hubspot.com is a software for marketing automation.  Hubspot.com sets cookies that track a user's interaction with our site. Hubspot.com also tracks browser-provided information such as inferred region, IP address, and return visits. Users remain anonymous unless the user has provided personal information through the submission of a form or clicks through to our site from a link in a Hubspot.com email.

 
- Facebook - Profiling Cookies
https://en-gb.facebook.com/help/365596123604315
Cookies are used to collect information - in an anonymous form - about all users who read and interact with our contents, visit our websites and use our applications.

- X - Profiling Cookies
https://help.x.com/it/rules-and-policies/x-cookies
X uses cookies and pixels in order to create a personalized experience for the user, by selecting specific ads and measuring their performance.  Thanks to these technologies we can customize our ads according to the personality and needs of our Visitors. This allows us to publish on X high-quality ads and contents, able to arouse our Visitors' interest.
 
- Hotjar - Profiling Cookies
We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link: https://www.hotjar.com/legal/policies/acceptable-use/
 

Advertising

This type of service allows User Data to be utilised for advertising communication purposes. These communications are displayed in the form of banners and other advertisements on this Website, possibly based on User interests. This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below. Some of the services listed below may use Trackers to identify Users or they may use the behavioural retargeting technique, i.e. displaying ads tailored to the User’s interests and behaviour, including those detected outside this Website. For more information, please check the privacy policies of the relevant services. Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

TikTok conversion tracking (TikTok Inc.)

TikTok conversion tracking is an analytics and behavioural targeting service provided by TikTok Inc. that connects data from the TikTok advertising network with actions performed on this Website. The TikTok pixel tracks conversions that can be attributed to TikTok ads and enables to target groups of Users on the base of their past use of this Website.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

 

Analytics

The services contained in this section enable the Owner to monitor and analyse web traffic and can be used to keep track of User behaviour.

Google Analytics 4 (Google LLC)

Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. In Google Analytics 4, IP addresses are used at collection time and then discarded before Data is logged in any data center or server. Users can learn more by consulting Google’s official documentation.

 

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed: number of Users; session statistics; Trackers; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

HubSpot Analytics (HubSpot, Inc.)

HubSpot Analytics is an analytics service provided by HubSpot, Inc.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy – Opt Out .

Meta Events Manager (Meta Platforms, Inc.)

Meta Events Manager is an analytics service provided by Meta Platforms, Inc. By integrating the Meta pixel, Meta Events Manager can give the Owner insights into the traffic and interactions on this Website.

Personal Data processed: browsing history; clicks; page views; Trackers; Usage Data.

Place of processing: United States – Privacy Policy – Opt out.

 

Interaction with live chat platforms

This type of service allows Users to interact with third-party live chat platforms directly from the pages of this Website, in order to contact and be contacted by this Website‘s support service. If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

HubSpot Chat (HubSpot, Inc.)

HubSpot Chat is a service for interacting with the HubSpot live chat platform provided by HubSpot, Inc.

Personal Data processed: Data communicated while using the service; Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

 

Remarketing and behavioural targeting

This type of service allows this Website and its partners to inform, optimize and serve advertising based on past use of this Website by the User. This activity is facilitated by tracking Usage Data and by using Trackers to collect information which is then transferred to the partners that manage the remarketing and behavioural targeting activity. Some services offer a remarketing option based on email address lists. Services of this kind usually allow Users to opt out of such tracking. Users may learn how to opt out of interest-based advertising more generally by visiting the relevant opt-out section in this document.

TikTok Remarketing ( TikTok Information Technologies UK Limited )

TikTok Remarketing is a remarketing and behavioural targeting service provided by TikTok Information Technologies UK Limited that connects the activity of this Website with the TikTok advertising network.

Personal Data processed: Trackers; Usage Data.

Place of processing: United Kingdom – Privacy Policy.

 

Tag management

This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralised fashion. This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager (Google LLC)

Google Tag Manager is a tag management service provided by Google LLC.

In order to understand Google's use of Data, consult their partner policy and their Business Data page.

Personal Data processed: Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

 

User database management

This type of service allows the Owner to build user profiles by starting from an email address, a personal name, or other information that the User provides to this Website, as well as to track User activities through analytics features. This Personal Data may also be matched with publicly available information about the User (such as social networks' profiles) and used to build private profiles that the Owner can display and use for improving this Website. Some of these services may also enable the sending of timed messages to the User, such as emails based on specific actions performed on this Website.

HubSpot CRM (HubSpot, Inc.)

HubSpot CRM is a User database management service provided by HubSpot, Inc.

Personal Data processed: email address; first name; last name; Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

HubSpot Lead Management (HubSpot, Inc.)

HubSpot Lead Management is a User database management service provided by HubSpot, Inc.

Personal Data processed: email address; Trackers; Usage Data.

Place of processing: United States – Privacy Policy.

 


Detection of the traffic data of the CharmingPuglia.com website for profiling purposes for commercial and marketing activities
Browsing the CharmingPuglia.com website, you will find some of the following services that may use cookies to identify you or to use retargeting techniques, or display personalized advertisements based on your interests and online behavior outside CharmingPuglia.com. To get more information and express your consent in an informed way, we invite you to check the privacy regulations applied by clicking on the links below:

Criteo SA Place of processing and information: France - Privacy Policy - Opt Out
Google Doubleclick Place of treatment and information: U.S.A. Privacy Policy - Opt Out
Bing Ads Place of processing and information: U.S.A. - Privacy Policy - Opt Out
 
Managing your cookie settings
 
Settings for managing cookies with the user’s own browser
Below Charming provides a list of links relating to the most important  browsers with instructions on how to take action regarding privacy and tracking preferences  depending on the type of browser used by the client:
- Mozilla Firefox: Block cookies
- Google Chrome: Cookies and site data management
- Safari 6/7 (Mavericks): Managing cookies and other data from web sites
- Safari 8 (Yosemite): Managing cookies and data from web sites
- Internet Explorer: Block or allow cookies
- Opera: Cookie
- Safari iOS (mobile): Impostazioni web per Safari su iPhone, iPad, o iPod touch

Information for managing third party service cookies
- Google Ads: Settings for Google ads
- Google Analytics: browser add-ons for Google Analytics deactivation
- Facebook: Cookies, pixels and similar technologies
- Twitter: Use of cookies and other similar technologies by Twitter
 
You have the right to choose whether or not to accept cookies and we explain how you can exercise this right below. You can manage cookies through the settings of your Internet browser. You can have the browser notify you when you receive a new cookie, delete individual cookies or delete all cookies. You can enable and disable your cookies through the navigation bar that appears every time you access the site.
Most advertising networks offer you a way to opt out of advertising cookies. See www.aboutads.info/choices/ and www.youronlinechoices.com for useful information on how to do this.
Please note that, if you choose to delete Charming cookies, your access to some functionality and areas of our Web site may be degraded or restricted.